The Rental Service Department at Taylor Mueller Realty allowed us to rent out our house with peace of mind while we were transferred by the Coast Guard to Alaska. Carrie at Taylor Mueller was outstanding in ensuring that our property was well maintained during our absence and that any maintenance/repair issues were attended to swiftly and appropriately. We could always rest assured that potential tenants were adequately screened and the necessary preparations were made prior to any lease agreement. Carrie made life so easy with renting out our house while we were away that we continued to use Taylor Mueller Realty as our property manager even upon moving back to the Elizabeth City area. We highly recommend the services of the Rental Service Department at Taylor Mueller Realty.
-Michael and Sherri M.
I have been very pleased to work with Carrie, Latoya, Sara and the staff at Taylor Mueller Realty for the past several years. They handle our rental properties and tenants with professionalism, efficiency and integrity. I would not hesitate recommending them to any one looking for a property management company.
– Gary A.
I have appreciated the friendly and caring way you have treated me as a customer through the many years we have done business together. It has been more than that, it has been a friendship with great people. Wherever I had any concern it has been handled promptly and with a smile. Thank you so much.
– Margaret B.
Our family has been with Taylor Mueller since 2010. Needless to say, being with this management group for seven years we have encountered some cases where things needed to be attended to urgently; such as the air conditioning going out in a heat wave and wind damage from a hurricane. We’ve also been faced with some small things such as a stove element going out. Regardless of the incident, one call to our property manager Carrie, resulted in professional servicemen within a 24 hour period if not sooner at our door resolving our concern. We’ve had optimum customer service for each of life’s occurrences. To sum it up, we would say the Taylor Mueller management group is number 1 in Northeastern North Carolina!
– The Sampsons
I have been renting a property managed by Taylor Mueller Realty for over six years now. In that time I have had a number of issues that come up with day to day life. Hurricane damage, a Jeep crashing into the back yard and other little things are a few of the things that have happened. Carrie and her team have always taken good care of me with prompt response and action. They are friendly and care about you. I have and continue to recommend renting from the fine folks at Taylor Mueller Realty.
– L. Pond
My husband and I have been do-it-yourself landlords for a long time and it was time to reduce our workload. We selected Taylor Mueller Realty to be our property manager after considering other realty companies. We liked the fact that Carrie Mercer did regular inspections and followed up with the tenants to resolve any concerns. Also we like the direct deposit system, and the financial and inspection reports. The communication between the rental department staff and myself has been very reassuring to a “control freak” landlord. 😁
– Nancy C.
Thank you so much for staying on top of the appearances and maintenance for the home. It is very much appreciated and gives us good peace of mind 😊
– Mark T.
My property was rented through Carrie Mercer with Taylor Mueller Realty for approximately 6 years.
I first questioned myself if I wanted to move forward with renting my property because of some horror stories I had been told. Carrie was so knowledgeable about the renting process and guided me through with ease so I could breathe a sigh of relief. I appreciate that she kept me informed of any documentations that needed signing, any transactions or issues that came up in a timely manner during the whole rental process. Even if something occurred after work Carrie would still contact me which I commend her for that dedication. She pretty much took the stress and worry from me so I could focus on other matters. I think Carrie is an asset to the Taylor Mueller company and I would contact her again if I needed her services in the future.
– Loretta P. B.